Working hard for money isn’t a foreign concept, but working hard to receive good customer service often is- we so rarely advocate for ourselves! The first step when you’re looking for great customer service is to be sure to do business with a reputable company. After that, there are plenty of additional elements to consider to not only save you money, but allow you to walk away from a transaction completely satisfied and raving about how great of an experience you had when you needed assistance. Listen as we help you to make the best use of your time when advocating for great customer service.
Additional resources:
- Talking to a real human being can make things happen much quicker so check out: GetHuman and DialAHuman and look for the prompts to save you some time.
- LucyPhone does a pretty good job waiting on hold for you and then calling you back.
- If worse comes to worst, check with the appropriate regulatory agency: Consumer Protection Protection Bureau and OCC for financial matters, check with your state for insurance issues, and don’t forget the Better Business Bureau.
During this episode we each enjoyed an Atrial Rubicite by Jester King which you can find on Untappd. A huge thanks to Jerrod at BrainDead Brewing for donating this beer to the show! And if you enjoyed this episode, be sure to subscribe and give us a quick review in Apple Podcasts, Castbox, or wherever you get your podcasts- we’d love to hear from you.
Best friends out!
1 comment
In reference to the wave test (I laughed rather loudly when I heard about how things go here in Jersey), I say good morning to everyone on my block from my apartment to the bus stop down the street. I’ve been doing good for about 6 months now and I’ve gotten grunts, reactionary good morning, thank yous for saying good morning. If the neighborhood isn’t friendly and you wished it was, we have to do our part to make those changes instead of mumbling and grumbling about it.