Working hard for money isn’t a foreign concept, but working hard to receive good customer service often is- we so rarely advocate for ourselves! The first step when you’re looking for great customer service is to be sure to do business with a reputable company. After that, there are plenty of additional elements to consider to not only save you money, but allow you to walk away from a transaction completely satisfied and raving about how great of an experience you had when you needed assistance. Listen as we help you to make the best use of your time when advocating for great customer service.
Additional resources:
- Talking to a real human being can make things happen much quicker so check out: GetHuman and DialAHuman and look for the prompts to save you some time.
- If worse comes to worst, check with the appropriate regulatory agency: Consumer Protection Protection Bureau and OCC for financial matters, check with your state for insurance issues, and don’t forget the Better Business Bureau.
- And don’t forget to reach out via social media- we’ve found reaching out via Twitter is particularly effective!
During this episode we each enjoyed an Atrial Rubicite by Jester King. A huge thanks to Jerrod at BrainDead Brewing for donating this beer to the show! And if you enjoyed this episode, be sure to subscribe and give us a quick review in Apple Podcasts or wherever you get your podcasts. Help us to spread the word to get more people doing smart things with their money!
Best friends out!
